http://ukwebfocus.wordpress.com/2008/02/20/it-services-set-your-documen
Back in 2005 I presented a paper entitled “Let’s Free IT Support Materials!” at the EUNIS 2005 conference, an annual conference aimed at IT support departments throughout Europe. In the paper I argued that IT Service departments should be making their documentation and other support materials available under a Creative Commons licence for reuse by the [...]
Brian Kelly :: Blog :: IT Services - Set Your Documentation Free!
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February 20, 2008
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