A Helpdesk Support system has been reinstated and is operational in order to streamline support requests. Every support request is assigned a unique ticket number which can be used to track the progress and responses online. Archived history will be accessible.
Further steps will be taken towards creating a ‘Knowledge Base’ using multimedia materials for training in the use of the JISC Emerge ELGG platform, and correlated platforms (e.g. Moodle, Second Life)
Any email sent to support@jiscemerge.org.uk will be treated as a support ticket as well.
And attending a request - a generic RSS feed for the frontpage 
Latest BLOGs has been created. Both links are in the frontpage sidebar panel.
Overview for Keywords: Emerge, Emerge_Info, platform
Blogs with Keywords: Emerge, Emerge_Info, platform
Comments
Excellent!
Thank you
Cool!
I will submit my first request! :-)